Frequently asked question

Out of courtesy for your stylist, we kindly ask that you give a 48 hour notice for any cancellations or reschedules. In the case that more than 48 hours' notice is not given for a cancellation or reschedule, you will be responsible for paying 50% of the scheduled service to your stylist. Same day, last minute cancellations, and no shows, will be responsible for 100% of the service price. Please be aware that if you are more than 15 minutes late for your appointment, we may not be able to provide the service for which you have been scheduled and a cancellation fee will apply. Thank you for understanding our policy. It is in place to respect the time of the stylist as well as other clients waiting for appointments.